Accessibility

NACCHO is committed to providing an outstanding experience for all participants. We strive for full access to the activities of these events based on an awareness of participants' needs and appropriate planning 

ShapeMobility  

The Anaheim Convention Center (ACC) is an Americans with Disabilities Act (ADA) compliant center.   

NOTE: NACCHO360 functions will take place in ACC NORTH. 

Accommodation includes: 

Scooter Rental 

If you have mobility issues and would like to rent a motorized scooter while in Anaheim, please contactScoot Around. They have several options for rentals and offer delivery and pick-up service. Please click on the link to book which includes 10% off your rental (not delivery or insurances). Use Promo Code: NACCHO360  

*Subject to availability, early booking is recommended. 

Other options include: 

  • Soaring Scooters: 855-981-7627  

  • D&R Mobility Scooter Rental: 714-883-8761 

  • One-Stop Mobility: 714-533-1444  

Elevators 

ACC North: Two (2) elevators, one (1) on each side of the lobby level Accessible Seating in the ACC  

Restrooms 

Fully accessible restrooms and water fountains located throughout the Center. 

Family Restrooms: Total of 6 conveniently located in Lobby A, ACC North Plaza Level, and other accessible areas, 

Emergency Evacuation  

The Safe Rooms/Area of Refuge (on the 2nd & 3rd floors) are for mobility impaired guests that cannot traverse the emergency stairwells. 

ShapeQuiet Room  

Need a break? Step away from the busy conference environment to a designated quiet room free from the sounds and activity of the meeting. 

ShapeClosed Captioning 

Communication Access Real-Time Translation (CART) captioning will be displayed on screen in all plenary sessions. 

ShapeFood Restrictions and Allergies  

We ensure that NACCHO events offer vegetarian, vegan, gluten-free and dairy-free food options. Food stations will have menu labels clearly indicating ingredients and/or accommodations. Please include your food restrictions and specific allergies on your registration form. 

Lactation Rooms 

There are two (2) lactation rooms available for use within ACC South: room 109 located in Lobby A and room 127 located in Lobby D. There is (1) lactation room located at ACC North on the Plaza Level. 

OTHER 

Accessible Parking: The most accessible parking options are available in Car Park 1 and Car Park 4. Let the attendant know you need ADA parking to be directed appropriately.  

Service Animals: Under ADA regulations, the definition of a “service animal” is limited to a dog or a miniature horse that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person’s disability. Under the ADA, “comfort,” “therapy,” and/ or “emotional support” animals do not qualify as service animals. 

ADA Accessible Doors: 15 push-button doors are available for easy access and are located at key entry points, including Exhibit Halls A to E, and both ACC North and ACC Lobby entries. 

  • Should you require an aide or assistant to help navigate the meeting, please contact NACCHO360Reg@naccho.org to register your personal aide as a complimentary guest. 

  • Name, email, city, and state are required to obtain the badge.